RETURNS
RETURNS
We will gladly accept items for exchange if they were received damaged or defective in any way. If you receive a damaged item, the following must be done within 48 hours:
1. Take a picture of the item(s) along with the original packing slip and email them to (customer contact email) explaining what is wrong with the item(s).
2. After review, we will contact you with detailed instructions on how to return the item(s) and the processes we take to get your item(s) replaced.
In order for us to maintain the quality of our products, we will not accept any returns of products for reasons other than being damaged or defective. We apologize in advance for any inconvenience this may cause.
No refunds. Exchanges only.
We will gladly accept items for exchange if they were received damaged or defective in any way. If you receive a damaged item, the following must be done within 48 hours:
1. Take a picture of the item(s) along with the original packing slip and email them to (customer contact email) explaining what is wrong with the item(s).
2. After review, we will contact you with detailed instructions on how to return the item(s) and the processes we take to get your item(s) replaced.
In order for us to maintain the quality of our products, we will not accept any returns of products for reasons other than being damaged or defective. We apologize in advance for any inconvenience this may cause.
No refunds. Exchanges only.
SHIPPING
You can trust that your order will be quickly processed and safely delivered through the United States Postal Service. We can ship products anywhere in the United States as well as worldwide. When you place an order we will estimate delivery dates based upon the availability of your item(s). Our shipping charges are determined by the total dollar amount and weight of your order, excluding applicable sales tax. Although we do not list international shipping as an option at checkout, we are willing to ship to international destinations upon a request basis. If you are interested in international shipping, please e-mail us and we will happily provide you with international ordering options.
Approximate Shipping Time within the US:
• USPS Priority Shipping: 2-3 days anywhere in US
*Please keep in mind that these times only reflect from when we ship out your order, we do not always ship out same or next business day.